How can I cancel the service?

Please select how you purchased your subscription. Be aware that single or multi-seat 12 Month Bundles do not need to be cancelled as there are not subscriptions.

Purchased via the Chrome Web Store

To cancel your Dux-Soup subscription, log in to your Chrome account and got to Google Payments

Then, go to "Subscription and services" .

Here, find your Dux-Soup subscription and click "Manage"

Click "Cancel subscription" under "Subscription status"

You will be able to use Dux-Soup Pro until the end of the current billing period without any extra charge.

Also, make sure that you are logged in to the correct Chrome account that you used to make the payment.

Please note that it may take up to 2 weeks to generate the invoice after the payment has been made. 

If you have any issues with invoices, please contact Google Payments team and they will be able to help you. You can contact them here .

Purchased via Dux-Soup.com

To cancel your Dux-Soup subscription, log in to your Dux-Soup account via https://app.dux-soup.com/web/profile .

Then, go to "Manage Account & Subscription" .

Here, click on your Dux-Soup Subscription 

Click "Cancel subscription" .

You will be able to use your Dux-Soup subscription until the end of the current billing period without any extra charge.

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