How can I change the email address on my STACKED account?
If you need to change the email address associated with your STACKED account, please contact support at info@dux-soup.com.
We’ll need the new email address and the User ID associated with the new STACKED profile.
1. Add a profile using your new email
In STACKED, click your profile selector in the top-right corner and select Add profile.
Sign in with Google.
If you want to use STACKED with your work email address, that email must be associated with a Google Account. It does not need to be a Gmail address.
If your work email isn’t already linked to a Google Account, you can create one using your existing email address by following these instructions:
How to set up a Google Account with an existing email address
2. Find the User ID for your new profile
Switch to the newly added profile.
Click the STACKED profile icon in the bottom-left corner and select Your Profile.
Your User ID is displayed in your profile details.
3. Contact Dux-Soup Support
Email info@dux-soup.com and provide:
- Your new email address
- The User ID associated with the new email
- Your current account email, so we can identify the account you want to switch
Our support team can then help you complete the change.
What happens to my existing data?
Your existing history, recorded prospect data, tags, and other account data do not transfer to the new account automatically.
If you would like your existing data transferred to the new account, let our support team know when requesting the email change. We can assist with migrating the account data where applicable.