I got an error message “Unknown page detected, stopping robot”, what should I do?
There are a few troubleshooting steps that you need to try to fix the issue:
Make sure you are using our latest Dux-Soup version. You can check it by going to Chrome extensions: chrome://extensions/ and update there if needed. To manually update the extension, enable the developer mode on the right side of the page:
Then, find the Dux-Soup extension and click on "Details"
Click "Update" at the top to manually update the extension
If you are up to date, reload Dux-Soup by going to Options > User > Reload configuration
This troubleshooting option is for Expert mode users only.
Go to the Options > Browser and tick the box "Ignore unknown pages" under Browser Performance