I got a warning from LinkedIn, what should I do?

If you received a warning from LinkedIn or got logged out, there are several ways to prevent this from happening again and secure your account.

What to do?

The first thing you MUST do is give Dux-Soup a rest for a couple of days and refrain from sending messages or connection requests. If your account gets restricted, it is better to contact the LinkedIn support team directly and they will provide you with more information on when the restriction will be lifted. When contacting LinkedIn support we suggest you let them do the talking and not to mention you are using Dux-Soup.

To check if you are running safe Dux-Soup settings or if you are running a Regular Dux-Soup user interface, please contact Dux-Soup support via info@dux-soup.com.

How to avoid it?

Make sure that you:

- Do not use LinkedIn while the Dux-Soup robot is running (manually, on a phone, or on other machines).

- Do not use LinkedIn if another person is logged in to the same LinkedIn account.

- If you are managing LinkedIn for someone else, use VPN to match their location.

After your Dux-Soup account has had a break for a couple of days, it’s time to get back to LinkedIn and re-consider your strategy. It’s important to change your daily limits. Here are our recommended steps:

1. Set your Dux-Soup Throttling settings to the lowest possible. To access these settings, navigate to Options and click on the Throttling tab. Here you will be able to change the following options:

  • Set the Robot speed for visiting 50 profiles per hour, scanning to 3 pages per minute and leaving 10-minute pauses after every 5 profile visits.

  • Daily visits should be set to no more than 50–100 profiles a day and connection requests to no more than 25 a day.

Leave these Throttling settings for a few weeks and monitor your account. As you’re on the slowest settings possible, your account should not get in trouble.

2. Do not use LinkedIn while Dux-Soup is working. LinkedIn tracks your activity on the page and your clicks, so if you are browsing on LinkedIn while Dux-Soup is running, you can get into trouble. Let Dux-Soup complete the work before jumping on LinkedIn and it will minimize the risk of you being logged out.

3. Set up the planner. One of the ways to make Dux-Soup work look more natural to LinkedIn is to set up a planner. The planner lets you select the hours when Dux-Soup is running and when it’s snoozing. To find the planner, go to your browser and click on the Dux-Soup icon on the top right-hand side. It will open a drop-down menu where you have to choose “Planner” at the top. It is better to spread the working hours throughout the day and leave gaps in between. You can also use the Random option to let the robot set up your planner time as shown in the example below:

You can resume using recommended daily limits after 2-3 weeks.