Follow-ups and Delays

When configuring automated follow-ups in Dux-Soup you can set the minimum delay per message. 

This delay is measured from the moment Dux-Soup detects a new connection. 

The actual delay of the message will be different, and always longer, than the minimum delay. 

You can find more information on how to set up follow-ups here.

The actual delay of a follow-up message will nearly always be longer though. The reason for this is that the work of the robot will always stay within the constraints of the current Dux-Soup throttle & speed settings. Doing this ensures that the activity that is generated by the robot stays within what is a human would do, and not e.g. send messages in the middle of the night.

For follow-ups to be sent, please make sure that your Remote Control and Message Bridge is turned on:

Follow-ups can be delayed due to the following:

• the visit speed ( Dux-Soup Options -> Throttle, Robot Speed )
• the robot pauses after xy visits setting, ( Dux-Soup Options -> Throttle, Robot Speed )
• the daily visit limit has been reached ( Dux-Soup Options -> Throttle, Daily Limits - profile visits )
• the daily message limit has been reached ( Dux-Soup Options -> Throttle, Daily Limits  - direct messages )
• the schedule of the planner stop the robot from doing work  ( Dux-Soup Options -> Planner )
• the computer is switched off, or Chrome isn't running. (The On/ Off switch :)

So when setting delays, please take this into account.

Follow-ups will stop if your prospect replies to one of the messages. These messages will still show up in the queue ( https://app.dux-soup.com/web/command-queue), but will not be sent as all the profiles that respond are blacklisted.