Common questions and support documentation

• How can I send a message to my 1st degree connections?
• How can I send automated InMails?
• How to download data?
• Data recording: What’s the difference between scanning and visiting?
• What is “Search by tag” and how does it work?
• How to connect with people on LinkedIn?
• How to visit profiles?
• How do I set up a connection message?
• How can I get emails for my 1st degree connections?
• Cancel Pending Invitations

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• Dux-Soup Dashboard (Dux-Dash) Explained
• Different ways to start the campaign: Enrolling Basics
• Message Bridge
• Dux-Soup Tricks Widget
• How to enable the expert user interface
• Enroll Profiles button
• A guide to using the Activity Log
• Dux-Soup Turbo: Planner
• Get started with Turbo drip campaigns
• How to manage and edit tags in Turbo

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• Cloud Dux - exploring the extension
• Link your LinkedIn to Dux-Soup: Cloud Monitor
• How Cloud is different from Turbo: 24/7 LinkedIn automation
• 4 ways to record profile data with Cloud
• Create a Cloud drip campaign template
• Start your drip campaign in the cloud
• Monitor the progress of your LinkedIn campaigns with Cloud

• External License Key Activation
• High Flyer (Dux-Soup VIP)
• Dux-Soup Team Plans
• Dux-Soup Agency Plans
• Shared Team Campaigns
• How to activate your team members if you purchased the Team or Agency plan
• How to add more seats to a team plan?
• License Admin Dashboard features
• I purchased the Team/Agency plan. What's next?
• Transitioning to Cloud Agency: a comprehensive guide for agency owners

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• Webhook by Example
• LinkedIn Activity API
• Zapier: How to add a Dux-Soup action in your workflow
• The Dux-Soup API
• Hubspot CRM integration
• How to add a webhook to Dux-Soup
• Installing the Dux-Soup Connector for Pipedrive
• Pipedrive CRM integration
• Zapier: Introduction
• Python Wrapper for the Remote Control API

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• How can I cancel the service?
• How can I get my invoice?
• Refund Policy
• Where can I change/update my card details?
• How to upgrade/downgrade/switch Dux-Soup subscription?
• How can I change my email?
• How can I pause Dux-Soup subscription?
• If I cancel Dux-Soup subscription and resubscribe later will I be able to access my old data?
• Does deleting Dux-Soup extension cancel my subscription?
• How to reactivate my subscription?

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• How many connection requests can I send a day?
• How to sign up for Dux-Soup Pro, Turbo or Cloud?
• What's the difference between 1st, 2nd and 3rd degree connections?
• How to create a Google account with your current email address: in 6 easy steps
• I got a warning from LinkedIn, what should I do?
• Common Drip Campaign Questions
• What are the recommended settings for beginners?
• Can Dux-Soup capture the emails?
• Installing Dux-Soup
• Dux-Soup is not sending invites, how to fix it?

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• Privacy policy
• Are you GDPR compliant?
• Terms & Conditions
• Affiliate Terms & Conditions
• Dux-Soup Security Policy
• List of sub-processors

• Book a Support Call